Perfect Lack Of Signal

Don't you find people who sell you mobile phones the most irritating people in the world?

I am getting an upgrade on my mobile phone (same number - yipee) but I had to endure a 15 minute phone conversation with Clint, who spent about 5 minutes explaining in depth how the network now had about 99.9% perfect coverage. This was after we had to end the first call because of lack of signal.

P.S. In the picture of a "mobile phone" the guy at the front really isn't putting much effort in is he.